Directory · 15 entries

How to verify payments and documents in Zambia

This directory lists payments and documents that importers and traders handle in Zambia and how each can be checked. Government e-service payments run through ZamPortal and the ZamPay gateway ^1,2 ³. Zambia Revenue Authority (ZRA) documents include Smart Invoices and tax compliance status for imports ^5,6 ⁷. Where a source gives no public check, the entry says so ^4,8.

Last checked 24 October 2026

15 / 15

ZamPortal e-service payment ¹
How to verify
Check status on the Verify Payment form at zampay.gsb.gov.zm ¹
Official channel
zampay.gsb.gov.zm ^1,2
Who issues
Government of Zambia via ZamPortal ¹
Type
Payment
ZamPortal payment receipt ³
How to verify
Collect the receipt when payment completes, then continue the application ³
Official channel
eservices.gov.zm ³
Who issues
ZamPortal ³
Type
Receipt
MTN Mobile Money payment on ZamPortal ³
How to verify
Approve on your phone, then collect the receipt ³
Official channel
eservices.gov.zm ³
Who issues
ZamPortal with MTN ³
Type
Payment
ZICB SmartPay internet banking payment ³
How to verify
Return to the portal after paying to get the digital receipt ³
Official channel
eservices.gov.zm ³
Who issues
ZamPortal with ZICB ³
Type
Payment
Card payment, Visa or Mastercard ²
How to verify
Processed by Cybersource and ABSA. Check a failed payment on the Verify Payment form ^1,2
Official channel
eservices.gov.zm ²
Who issues
ZamPortal ²
Type
Payment
Zamtel Mobile Money payment ²
How to verify
Check a failed payment on the Verify Payment form, then contact the operator ¹
Official channel
eservices.gov.zm ²
Who issues
ZamPortal with Zamtel ²
Type
Payment
Airtel Money payment on ZamPortal ⁹
How to verify
Check a failed payment on the Verify Payment form, then contact the operator ¹
Official channel
ZamPortal, added April 2021 per Airtel ⁹
Who issues
ZamPortal with Airtel ⁹
Type
Payment
Mining Cadastre fees ¹⁰
How to verify
Paid online through ZamPay, the government payment gateway ¹⁰
Official channel
ZamPortal and the Government Service Bus ¹⁰
Who issues
Ministry of Mines and Minerals Development ¹⁰
Type
Payment
ZRA Smart Invoice ⁵
How to verify
Scan the ZRA-issued QR code on the invoice ⁵
Official channel
ZRA Smart Invoice system, in force from 1 July 2024 ⁶
Who issues
Business using ZRA's Smart Invoice system ^5,6
Type
Document
Tax compliance status at import ⁷
How to verify
Checked automatically in real time by ASYCUDA World against TaxOnline ⁷
Official channel
ASYCUDA World and TaxOnline ⁷
Who issues
ZRA ⁷
Type
Document
Advance income tax charge notice ⁷
How to verify
Email to the address registered against the importer's TPIN ⁷
Official channel
ZRA email notice ⁷
Who issues
ZRA ⁷
Type
Document
Tax Compliance Certificate ¹¹
How to verify
Apply through ZRA's official site. A valid certificate does not stop AIT if TaxOnline shows non-compliance ^7,11
Official channel
zra.org.zm ¹¹
Who issues
ZRA ¹¹
Type
Document
ZRA TaxOnline account ¹²
How to verify
Sign in to the portal. The public page shows no separate verification tool ¹²
Official channel
portal.zra.org.zm ¹²
Who issues
ZRA ¹²
Type
Account
Customs assessment ⁴
How to verify
The pilot announced in May 2015 was to give importers direct access to customs assessment information ⁴
Official channel
Bank e-payment, pilot announced for Nakonde and Chirundu in May 2015 ⁴
Who issues
ZRA ⁴
Type
Payment
Tax payment by large or medium taxpayer ⁸
How to verify
No public check stated in the source ⁸
Official channel
E-payment or EFT from 1 November 2016 ⁸
Who issues
ZRA ⁸
Type
Payment

Notes

ZamPortal support: +260 211 428 600, short code 2008 ¹.
The ZamPortal and ZamPay pages read do not list customs duty among their services ^1,2.

Rules and charges change. Check the official source linked on this page before you pay or travel. Spotted an error? Email [email protected].

ZamPortal e-service payment 1

ZamPortal payment receipt 3

MTN Mobile Money payment on ZamPortal 3

ZICB SmartPay internet banking payment 3

Card payment, Visa or Mastercard 2

Zamtel Mobile Money payment 2

Airtel Money payment on ZamPortal 9

Mining Cadastre fees 10

ZRA Smart Invoice 5

Tax compliance status at import 7

Advance income tax charge notice 7

Tax Compliance Certificate 11

ZRA TaxOnline account 12

Customs assessment 4

Tax payment by large or medium taxpayer 8

Notes

Sources

ZamPortal e-service payment ¹

ZamPortal payment receipt ³

MTN Mobile Money payment on ZamPortal ³

ZICB SmartPay internet banking payment ³

Card payment, Visa or Mastercard ²

Zamtel Mobile Money payment ²

Airtel Money payment on ZamPortal ⁹

Mining Cadastre fees ¹⁰

ZRA Smart Invoice ⁵

Tax compliance status at import ⁷

Advance income tax charge notice ⁷

Tax Compliance Certificate ¹¹

ZRA TaxOnline account ¹²

Customs assessment ⁴

Tax payment by large or medium taxpayer ⁸